James Howison is an IT professional with over 29 years of experience in IT people management and application delivery and support. He has worked in a variety of industries, including banking, insurance, and retail, providing him with broad technology and application exposure. He is well-versed in Cloud hosts, web, mobile apps, PC, mainframe, and midrange systems, as well as various SDLC models and frameworks. Over the years, he has honed his skills in team scheduling, supply/demand planning, team cost management, vendor management, and sourcing, and team performance management. He is also experienced in application management, SLA management, service management, release management, business continuity planning, disaster recovery processes, and service delivery management.

James Howison studied at Agile Coach Camp Australia, North Sydney College of TAFE, Bellingen High School, and Scrummology. He currently serves as Senior IT Operations Manager at WooliesX, formerly IT Operations Manager at Marketplace at Woolworths Group, and Resource Manager - Business Analysts at Woolworths Group. James was also previously a Senior Delivery & Transformation Lead, Customer Operations Manager, and Web Development Manager at QBE Insurance. He has also worked as a Web Development Manager at Infotrigger Systems Pty Ltd, St George Bank, and IBM Global Services, as well as a Web Development Lead at QBE Insurance, Health Insurance Commission, and FAI Insurance.

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