Liz Chinchilla

Liz Chinchilla is a highly experienced designer with a talent for creating unique experiences that provoke and empower audiences. With a Master of Science degree in Strategic Design and Management from The New School and a Bachelor of Business Administration in Economics and International Business from the University of Georgia, Liz has a deep understanding of how design and analytical thinking can help brands connect with their audience in innovative ways.

Liz has held several key positions with notable companies, including her current role as Lead UX Researcher at American Express. Before joining American Express, Liz also served as a Lead UX Researcher at Artsy and Resident, where she developed and led research initiatives. Previously, she had worked as a Creative Brand Strategist at DTE Studio Creative Agency, a Research Assistant at The New School, and as a Merchandiser Men's Apparel at Tommy Hilfiger.

Liz's expertise as a UX researcher is characterized by her drive to uncover realities and draw insights that drive innovation. She brings with her extensive knowledge of design thinking and uses it to reimagine the connection between brands and their audiences. Her background in business administration has equipped her with the necessary skillset for creating effective design strategies that consider both user needs and business objectives.