Chad Balk is an accomplished product leader with a wealth of expertise and experience in management, innovation, instructional design, and customer service. He has worked with Fortune 100 companies, interfaced successfully between various business units, and has a strong understanding of operations, IT, and data analytics.

Balk has a Bachelor of Arts in Education/English from Judson University and a Master of Business Administration - MBA from Lake Forest Graduate School of Management. He has held various roles, including Sr. Manager - CompoZed, Product Coach- Product Owner, Scrum Master - Claims, Digital Product Owner, Instructional & Process Designer, Call Center Manager & Trainer at Allstate, and Senior Service Specialist at Chase Card Services. Balk has been instrumental in guiding various companies through successful product launches and has a keen understanding of the entire product lifecycle, from conceptualization to launch.