Marc Bourdeau is an accomplished leader in the digital and customer experience space known for his people-first management style. With a focus on empowerment, trust, and coaching, Marc aims to create an inclusive and collaborative culture where talented professionals can thrive. With extensive experience in engineering, digital services, and IT operations, he has spent the last few decades designing and delivering digital-native solutions, monetizing data, and providing excellent customer care. He currently serves as the Director of Digital Accelerator at Daher, where he oversees the development of innovative technological solutions to drive digital transformation.

In terms of education, Marc has completed an Executive Management program from INSEAD and received an engineering degree in computer science and engineering from IN.FO.SUP. Before Daher, he worked in senior IT roles, including project manager, architect, consultant, and information technology engineer in prestigious firms like Groupe Galeries Lafayette and Alliance-Networks. His daily management style involves giving a sense of purpose and empowerment to the team, providing constructive feedback, coaching, and support in a fun and celebrative atmosphere. His key motivating factor is to deliver customer satisfaction and happiness with effective digital solutions.