Mark Sabo is an experienced Global Manager with over 25 years of expertise in IT Service Management (ITSM) practices. Sabo has worked in leadership positions in several industries, including financial, manufacturing, pharmaceutical, and retail. Currently serving as a trusted advisor and leader at an insurance company in the Wall Street area, Sabo has extensive experience managing global IT operations and driving internal and external audit and compliance activity. As an IT process expert, Mark Sabo has helped over a dozen organizations align their business needs with industry best practices resulting in an environment of operational efficiency and compliance.

Sabo is a graduate in Management Science with a concentration in Quantitative Analysis. He has experience working with multiple ITSM platforms, including Service-Now, Remedy, and Service Center. In addition to his leadership skills, Mark Sabo also has pre-sales experience for ITSM and Network Management Services.

Mark Sabo's professional experience includes working as IT Services Manager Global Infrastructure at Vertex Solutions Inc. at Liberty Mutual Insurance and serving as a Senior Manager and Senior Systems Integration Manager at CompuCom. Prior to that, Sabo worked as a Network Operations Shift Supervisor at AlphaNet Solutions, Network Consultant at Bell Atlantic Network Integration, NOC Supervisor at Apprise/Crum and Forster, and Network Analyst at Apprise/Crum and Forster, and Network Operator at Hess Oil.