Alex Xu is a versatile technology director at frog, having previously served in various organizations in leadership, management, and technical roles. With a Master's degree in Computer Science from Shanghai Jiao Tong University and a Bachelor's degree in Computer Science from East China Normal University, Alex has extensive academic and practical knowledge in the field. Alex's professional experience spans product management, digital innovation, business intelligence, software engineering, and research. Alex's expertise lies in leveraging technology to create impactful digital products and services that drive business growth and enhance customer experiences. In Alex's previous role at Costa Crociere S.p.A., Alex effectively managed complex digital product launches across multiple markets, and at Aetheris, Alex led a team that transformed a legacy system into a cloud-based platform. At TouchOn, Alex co-founded and led the development of a customer feedback analysis tool.

Alex's impressive career journey has seen him contribute significantly to the technology industry, having worked for multinational companies such as Intel, Fuji Xerox, and Costa Crociere S.p.A. He has honed his skills in technology leadership, management, customer experience, cloud technology, data analysis, digital innovation, product development, machine learning, and software engineering. Alex is a prolific problem solver, making him an invaluable addition to any technology-based company.