Melissa Carrasco

Melissa Carrasco is a quality-driven technology strategist with a proven track record in deploying cutting-edge solutions to enhance operational efficiency and mitigate risks. She excels in persuasive communication, stakeholder engagement, and consensus-building to drive organizational success.

With a background in Business Administration and a focus on Business Management from the University of the Incarnate Word, Melissa has honed her skills across various leadership roles in reputable organizations.

She has held key positions such as Senior Product Manager at Lendistry, Software Developer Manager at iHeartMedia, Senior Manager of Service Delivery at DIZZION, INC., Quality Engineering Lead at RACKSPACE INC., and Cloud Operations Manager at RACKSPACE INC. She has also worked as a Merchant Disputes Manager at Chase.

Melissa's specialties encompass End-User Services, Software Development Lifecycle (SDLC), Technical Advisement, Strategic & Tactical Planning, Application Maintenance & Support, Governance & Risk Management, Agile & Scrum Methodologies, Process Automation & Optimization, Financial Analytics, Business & Technology Alignment, Cross-Business Integration, and Performance Metrics & Reporting.

She is adept at translating business requirements, problem-solving, strategic planning, team leadership, and project management in high-productivity environments.

Melissa Carrasco is open to networking opportunities and can be reached out to via LinkedIn to explore collaborations and professional connections.