Ian Herndon is a highly accomplished business process consultant with a 4.0 GPA in Customer Care Management from Jones International University. With over a decade of experience in the industry, Ian has worked for global corporations like Citi and Charter Communications. He has also co-founded companies like Energy Efficient Electric Devices (E³D), and served on the Board of Advisors of Blockchain LifeGuards. Additionally, Ian has been a Certification Consultant at C-PAIN: Corporate/Civil - Predatory Activity Intervention Now/Network, where he advised clients on predatory activities across industries.

Ian's background is diverse, ranging from technical care supervision to online advocacy and business process analysis. His expertise lies in global strategy and reengineering, where he helped companies improve their operations and profitability. Ian is a proud father and husband, constantly seeking exciting new opportunities in the industry to grow and thrive.