Frances Gilbert is a highly skilled Implementation Manager with experience in a variety of industries, including healthcare, non-profit, academic medical centers, and information technology. She specializes in IT and operational implementations, change management, program management, project management, team management, and process improvement.
With a Bachelor of Arts in Business Administration from Rhodes College and a Master of Urban Affairs in Health Policy and Planning from Virginia Polytechnic Institute and State University, Frances has a strong educational background that complements her professional experience.
In her current role as Implementation Manager at Unite Us, Frances leads the rollout of coordinated care networks aimed at improving people's health and well-being. She guides her clients through strategy, design, project plan development, and implementation, and is passionate about building connected communities through technology, systems thinking, and community partnerships.
Frances has also held various positions at UVA Health System, including Manager with Digestive Health Center - Patient Access, Administrative Project Management Consultant, Research Manager, Administrative Programs Coordinator, Market Intelligence and Measurement Coordinator, Strategic Marketing Liaison, and Marketing Director. She has also worked as a Strategy Specialist at Carilion Clinic.
Frances is an expert in a variety of technologies, including EPIC and Optime, Anaplan, Tableau, E-Health, IQueue, Manage My Surgery, Slack, G Suite, Honey, Workramp, Asana, Zoom, Lucid Charts, and Okta.
In summary, Frances Gilbert is a highly educated and experienced Implementation Manager with expertise in healthcare, non-profit, academic medical centers, and information technology. She is passionate about building connected communities through technology, systems thinking, and community partnerships, and has a wide range of skills and experience to complement her educational background.