University of Phoenix

New York University

Polytechnic University

Pratt Institute

New York City College of Technology

IT Program Manager; Driving Results for Business Transformation and Digital Reimaging.

Raleigh, North Carolina, United States

Management Options Inc delivers solutions which optimize ROI for global blue-chip companies across multiple industries, including financial services, healthcare, pharmaceutical, education, mortgage, real estate, retail, and manufacturing. I serve as a trusted advisor, develop a comprehensive knowledge of the client vision, and outline the business strategy for translation into actionable programs. Acting as a C2C Consultant (staff augmentation), I practice across multiple industries, providing entrepreneurial enterprise solutions to blue-chip companies. I win stakeholder consensus, deliver high-impact innovative solutions, and lead teams to deliver complex programs that align people, technology, and ideas to execute business strategy.Saved millions of client dollars, contributed to market share expansion, and facilitated M&As and organizational transformation. Introduced key technologies to enhance operational effectiveness in support of project and process management initiatives. Launched governance frameworks designed to drive organizational change. Integrated disparate project management groups, and substantially improved management efficiency and the delivery of mission critical systems on a global scale. Achieved repeated success through extensive experience in enterprise-level and strategic program implementation and effective collaboration with senior management to align technical objectives of projects with business goals.

Management Options, Inc

Principal. Senior Consultant

IQVIA Institute for Human Data Science

Acquisition Program Manager

Providing expertise for the design and implementation roadmap for a start-up e-commerce business. Developing end-to-end target operating model and supply chain architecture, to include all technologies, outsourcing approach and shared services strategy. Devising products selection, inventory management framework, sourcing methodology together with social media marketing strategy, systems integration, and customer relationship management approach.

OptionsOnline

Program Manager/Consultant

Providing program management leadership/advisory for an enterprise ServiceNow Implementation: NOW Platform, ITOM, ITSM, ITBM, GRC & SecOps.

Advance Auto Parts

Provided expertise for discovery, design and implementation of an enterprise program management office that will elevate the organization to Project Management Maturity Model - Level 3

State Employee Credit Union

Transformation Consultant - EPMO

Serves as deployment led for migration of secured websites for Commonwealth Edison (ComEd) and PECO Energy Company (PECO), and Baltimore Gas & Electric Company (BGE) that are hosted on “on-premise” SharePoint platform to Microsoft Azure Platform as a Service (PaaS) and integration with legacy backend calls to use Microservices.Ownership of comprehensive deployment approach and strategy provides leadership for development and execution of detailed implementation/cutover deployment health dashboard, establishment, and management of Go-live command Center, drive key milestones and critical path to achieve production implementation.

Exelon

Deployment Manager

On this project, I serve as a member of a Leadership Team in the implementation of a $13M multi-year cyber and information-security transformation program for the global Information Security Department of the client. The Program involved 15 concurrent work streams, the development of a PMO, and close engagement with partner-vendors.

Program Execution Manager

Led a $10 M initiative to introduce new process and tools infrastructure for a DevOps Program, whose scope included the overhaul, refactoring, continuous integration, and redeployment of over 500 .Net and Java applications impacting more than 2000 Developers and close to 75 global business units.Key achievements included:- Served as the PMO point of contact with the Center of Excellence, business units, the development community,  Engineering, and Production Operations- Maintained clear communication in the continuous integration process within technical environment- Implemented a cohesive program management framework for applications intake and continuous integration of apps  within the Dev Ops lifecycle- Created a predictive model to forecast the progression of applications through technical environments.

MetLife

Program Management Consultant

I reported directly to the Chief Information Security Officer and a team of Directors within a 250-employee department with 6 service lines, and played a leadership role in the design and implementation of Standard Operating Procedures (SOPs), NIST and HiTrust Security Frameworks.Achievements on this project included:- Utilized ServiceNow as the underlying technology in the optimization and integration of workflows and SOPs for the  resolution of critical incidents between the Office of Information Security and IT Operations- Played a leadership role in advance planning and in the overhaul, design, integration and implementation of SOPs,  NIST and HiTrust Security Frameworks.

Mayo Clinic

In this role, I collaborated with the Executive Leadership Team on a multimillion-dollar securitization program, which involved process reengineering, a technology platform upgrade, and the design, development, and implementation of a PM infrastructure and PMO framework to govern execution and ensure accountability.

Fannie Mae

Program Governance Lead

I provided support to a multibillion-dollar expansion, with the Company catapulting from $26 B to $40 B. Achievements included:- Directed the selection, design, build, and implementation of a global Integrated Workplace-Management System (IWMS) that impacted 3 global divisions- Lead the development and launch of a program which expanded the market share and global footprint of the Company operational effectiveness in lease management, corporate legal management, and real estate R&D  - Led negotiations and the implementation of the Trade Areas System (geospatial technology) to support enterprise  market intelligence systems in the retail real estate sector

The TJX Companies, Inc

IT Program Manager

I played an instrumental role in ensuring a smooth transition following the Company acquisition of Nortel Network Corporation.Key achievements included:- Served as a member of the Capgemini Consulting team and provided program/project management leadership for PMO  implementation and data conversion, migration, and integration - Executed full project life-cycle support focused on data identification, extraction, transformation and migration.

Ciena Telecommunications

Sr Project Manager / Consultant

For the World Bank, I led several strategic technology application portfolio initiatives, which included Disaster Recovery and Business Continuity (DRBC), Oracle Real Application Clusters (RAC) implementation, critical infrastructure refresh, and datacenter migration.

The World Bank - Treasury Division

Sr. Project Manager / Consultant

Established a PMO and strategy for implementation of Island Wide Area Network and Broadband fiber infrastructure to home and government facilities.

Government of Grenada

Project Management /PMO Consultant

Served as Contract-Consultant, leading migration of 8,500 desktops and 800 business and validated applications to Windows XP and Vista Operating Systems. Multimillion-dollar initiative included 75+ projects.

Johnson & Johnson

Project Management Lead

Provided consultancy to St. George's University School of Art & Science to achieve PMMM Level-3 status by developing virtual network organizational project management model to support a broad range of contracting needs. Also introduced a complementary project management education series to syllabus to establish project management as a competency and played a key role in establishing a center of project management excellence.

St. George's University, Grenada

Project Management Curriculum Consultant

Achievements on this project included:- Designed and executed a portfolio/program/project management infrastructure and adopted industry best practices to assist with the transformation of IT infrastructure services from a platform-based siloed organization into an integrated service organization- Established a PMO to govern 8 work streams and 36 technology, process, and people projects- Managed all complexities through effective cross-functional collaboration

PNC Bank

Program Manager/PMO Lead

For the Royal Bank of Canada, I provided program and project management leadership in a $40 M technology business transformation initiative. Key achievements included:- Led a 12-person multidisciplinary team to replace home grown retail banking technology applications with TouchPoint  Sales & Services at 500 branches in 6 states, to support the acquisition of Centura Bank.- Championed IT solutions that enabled the insourcing of investment securities operations involving 3 service centers and  $300M in assets- Leveraged the market reach and investment capabilities of multiple RBC companies- Directed 8 concurrent technology projects valued at close to $10M with the objective to strengthen key functions from multiple business units, and elevated IT Business Solution Services to CMMI Level 3

Royal Bank of Canada

Senior Project Manager

Led selection and implementation of project management software to establish a project management office supporting the U.S. Navy e-business division. Implementation required curriculum development and training of project managers leading 150+ projects on new tools, policies, methodology, and procedures.

BearingPoint

PMO Project Manager

I was retained frequently by this industry-leading financial services organization for the execution of mission-critical IT projects. Key projects included: Post-Merger System Deployment- Directed a post-merger system deployment, implemented OCM and knowledge transfer programs, and managed $25M budget, 8 reports, and a matrixed team of over 30- Coordinated a project portfolio for 15 technology segments, and designed and launched voice, data, and video infrastructure for 5,000 usersTechnology Migration- Consolidated and migrated technologies from 9 data centers across 5 states into 3 strategic facilities, and developed cross-functional technology services processes to streamline the efforts of 12 business units and improve efficiencyInfrastructure Maintenance- Delivered annual infrastructure maintenance savings of over $850 K, cut the project delivery time by 3 months and  managed a $50 M budget- Directed a 7-person team of Technical Leads and a 50-person matrix team in the retail banking deployment of DCI  supporting the migration of more than 600 branches and back offices (over 6,000 users) from legacy technologies to a  new solution (Argo Teller Pro)

JPMorgan Chase & Co.

Project Manager / Consultant

Served as the lead consultant for implementation of an Enterprise PMO, facilitating the transition of Agere Systems from a Lucent Technologies spin-off to an independent business entity. Provided project management support and expertise for the migration and consolidation of multiple data centers, process re-engineering, and organizational restructuring to support independent operations.

Avago Technologies (formerly Agere Systems, Inc.)

Enterprise Project Manager

Served as project manager for implementation of a remote access (work at home) infrastructure that supported 1000+ scientist, researchers, and workers as part of the AstraZeneca merger/acquisition. Led design team and procurement, field / home installation and roll-out, and transition of the system to corporate support.

AstraZeneca

Project Manager

Led initiative to implement technology infrastructure, enabling approximately 1 million customers to take advantage of deregulated energy options in the Philadelphia area. Provided project management services to "spin-off" Exelon Energy from PECO Energy and established billing and customer service systems to separate regulated and deregulated energy businesses.

PECO / Exelon Energy

Led high-performance teams for a number of enterprise and global technology initiatives within the Pinnacle Alliance, which included CSC, Bell Labs, AT&T Solutions, and Bell Atlantic Integration Systems, in an outsourcing initiative for JPMorgan. Initiatives included systems development and business process re-engineering.)Conducted Capability Maturity Model (CMM) and Andersen's Design-1 methodology implementation to bolster quality and productivity within this massive investment.

Accenture (formerly Andersen Consulting)

Project Team Lead

Served as an Adjunct Lecturer in Planning & Scheduling within NYU’s School of Continuing Education & Professional Studies. Lectured in the application of project management best practices and use of Primavera Project Planner for construction, real estate and IT projects.

Dr. KENRICK FRASER D.M., PMP

Dr. KENRICK FRASER D.M., PMP