Meet Martin Greger, a seasoned professional with a strong background in customer experience, strategy, and operations. Currently, a Senior Manager at Accenture's New York office, he is adept at helping clients reimagine the sales and service journey, discover new growth opportunities, and operate more efficiently. Martin's specialties lie in developing omni channel and retail strategies, delivering large-scale projects/programs, customer experience management, identifying new business opportunities, developing external and internal partnerships, introducing innovations, and consumer-focused market research.

Previously, Martin has worked as the Chief Product Officer at Hoy Health, where he helped offer access to quality healthcare programs through cutting-edge technology. With his strong business development acumen, Martin has also advised German technology start-ups on market entry and customer success strategies. During his tenure at Deutsche Telekom, he developed and implemented a seamless customer experience across all touchpoints to enhance customer satisfaction and drive business growth.

Martin's experience in omni-channel and retail has enabled him to introduce customer-focused solutions such as click-and-collect, in-store product availability, beacon technology, omni-channel customer leads, and online store appointments. Additionally, Martin is skilled in building teams with a growth mindset that can work effectively with limited resources when it comes to balancing needs and setting priorities.

Martin holds a degree in Dipl. Kfm. from the University of Augsburg and has also completed an MBA Program, where he completed an exchange semester at the University of Pittsburgh- Joseph M. Katz Graduate School of Business. Having worked both in the US and Europe, Martin can integrate and divert new talent quickly and efficiently.