Shelly Ngo is a seasoned communication professional with years of experience helping nonprofits, businesses, and government entities create effective communication plans, manage content, and run successful campaigns to raise funds, increase profits, and communicate with the public. With a master's degree in Communication Leadership from the University of Washington, her expertise lies in social and digital media which she leverages in her consulting works. Shelly's work spans across various fields such as marketing communications, web usability, editorial and content management, social media, nonprofits, criminal justice reform, public radio, international relief, and development work. She was formerly the Executive Producer & General Manager of World Vision Report, Team Lead at World Vision International, and Editor-in-Chief of World Vision magazine and publications. Shelly's background is an exceptional combination of formal education, consulting experience, and accomplished work history in various professional roles.