Nicole Fusz

Nicole Fusz is a dedicated professional in social collaboration, specializing in developing and leading social customer support programs, online community management, gamification, and engagement initiatives.

She possesses a strong background in business analysis, QA/UAT/UX testing, and successfully managing resources and projects.

Nicole is a detail-oriented and strategic thinker with a proven ability to excel in fast-paced environments.

She holds a BA in Communication with a focus on Advertising and Marketing from Bradley University.

Nicole's career spans various roles including Marketing Operations Manager, Campaign Manager, and Social Media Manager at AbbVie.

She has also served as Senior Manager of Community Insights & Engagement and Online Communities Business Analyst at Premier Farnell.

Prior to that, Nicole gained experience as a Project Manager at TransUnion, Business Analyst for Sales Technology at Bankers Life and Casualty, and Executive Assistant at Universal MazJac Enterprises, Inc.

Earlier in her career, she held positions as an eCommerce Intern at Caterpillar Inc., Marketing Intern at Dental Associates, and Artist at Colorworks, Inc.