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Ewelina Makowska-Florczak
Portfolio Lead at Infosys BPO Poland
Ewelina Makowska-Florczak is an accomplished professional with a strong background in finance and operations management.
She holds a Master's degree in International Finance from the University of Lodz and is a studied ACCA student at ACCA, showcasing her dedication to continuous learning and professional development.
Ewelina has a wealth of experience at Infosys BPO Poland, where she held various key roles over the years.
She has served as the Global Client Operations Head for Customer Service in the Hi-Tech industry, demonstrating her strategic leadership and customer-centric approach.
Ewelina has also excelled in roles such as Transformation Manager EMEA, Operations Manager, Transition Manager, Customer Relations Supervisor for the UK and Belgium, Team Lead for Reporting and Analysis Team, Reporting & Analysis Specialist, and General Ledger Accounting Associate at Infosys BPO Poland.
Her diverse experience in operations, customer service, team leadership, and financial analysis positions her as a versatile professional with a deep understanding of the business processes.
Ewelina Makowska-Florczak's expertise and track record of success make her a valuable asset in driving operational excellence and customer satisfaction.