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    Evelien Griffioen

    Head of Customer Experience @Yoco (We're hiring!) (she/her)

    Evelien Griffioen is an accomplished professional with a strong educational background and extensive experience in various organizations.

    She holds a Bachelor's Degree in Industrial Design Engineering with a remarkable 8.5 GPA from Delft University of Technology.

    Evelien pursued further education and obtained a Master of Science in Strategic Product Design, graduating with Cum Laude honors from Technische Universiteit Delft.

    She also completed an Executive Program specializing in Exponential Technologies at SingularityU, showcasing her commitment to continuous learning and staying at the forefront of technological advancements.

    Evelien has held key roles in prominent organizations, including her current position as Head Of Customer Experience at Yoco, where she excels in enhancing customer interactions and satisfaction.

    Prior to her current role, she contributed her expertise as a Researcher & Strategist at STUDIO WOLFRAM, displaying her proficiency in conducting in-depth research and strategic planning.

    Evelien has also worked as a Design Research / Innovation Strategy professional at Daylight and as a Strategist at Fabrique, where she demonstrated her strategic thinking and creative problem-solving skills.

    Her experience extends to serving as a Principle Consultant / Manager at Claro Partners, where she showcased her leadership abilities and business acumen.

    Evelien's impressive career includes roles such as Business Model Design consultant at Philips, Communication Consultant at NightBalance, and Finance Manager at Carerix, highlighting her diverse skill set and adaptability.

    With a rich educational foundation and a wealth of experience in customer experience, research, strategy, consulting, and management, Evelien Griffioen is a versatile and accomplished professional in the industry.

    Evelien Griffioen
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    Location

    City of Cape Town, Western Cape, South Africa