University of Bradford

Anatolia College of Thessaloniki

Associate - Operations at PwC

Senior Associate - Digital Audit

• Reviewed and enhanced junior associates' reports, providing constructive feedback, and proposing improvements to ensure adherence to quality standards. Maintained an exemplary average of 95% quality across all reviewed reports, demonstrating a commitment to excellence and fostering professional development within the team.
  • Conducted thorough testing of internal controls and IT General Controls (ITGCs) utilizing Alteryx, leveraging AI capabilities to enhance operational efficiency, streamline data analysis, and improve report documentation, resulting in more accurate and insightful audit assessments.
  • Conducted comprehensive walkthroughs with key external client stakeholders, proactively identifying risk gaps and presenting strategic recommendations for improvements, fostering a collaborative environment, and enhancing risk management practices.
  • Successfully managed client relationships, consistently exceeding expectations by ensuring exceptional satisfaction among both internal and external stakeholders through proactive communication, effective problem-solving, and a client-centric approach
  • Successfully navigated complex IT audits by demonstrating adept leadership in effective task delegation and simultaneous management of multiple teams. Ensured seamless coordination, optimized team strengths, and delivered comprehensive audit outcomes within established timelines, showcasing strong project management skills in dynamic and challenging environments.

Senior Associate | Controls Analyst & Technology Audit

•	Responsible for evaluating the design/operating effectiveness reports for ITGCs/IT System Controls from walkthroughs to testing of controls (Areas: Change/Access Management, Computer Operations, System Development).
•	Produce exceptional quality audit work and liaise with various internal & external stakeholders for a variety of projects achieving a 94.9% overall average review score.
•	Apply professional skepticism, assess, and communicate audit results and suggest ideas for improvement of controls.
•	Developed and maintained ISA 315 (R) (IT Memos) trackers and coordinated with various external teams to streamline the reporting process and gather the IT memos sent by teams in the US and Europe.

Controls Analyst & Technology Audit Associate

•	Utilized CCH Tagetik for analysis, design, and implementation of statutory and management consolidation processes.
•	Assisted in the project management lifecycle process from conception to execution for a variety of clients ranging from SMEs to Top-Tier corporations in multiple industries, ensuring compliance with key milestones and performance indicators on strict deadlines.
•	Managed stakeholder experience through establishment of communication channels between different teams.

AIS Consulting

Junior Corporate Performance Management Consultant

•	Assessed operating effectiveness of the automated business controls and ITGCs, through a five-step approach, assisted in planning engagements’ lifecycles and formulated reports to be presented to external client audit teams.
•	Exemplified commitment to the firm's core values by fostering a collaborative virtual environment between two teams. Established open communication channels, facilitated knowledge sharing, and promoted a cohesive team culture, resulting in the successful alignment of efforts and the achievement of collective goals while upholding the organization's guiding principles.
•	Gained insight to internal/external controls, identified operational procedures to manage risk, and carried out Risk Assessment to suggest areas of improvement.
•	Identified process efficiencies/enhancements to keep assessment programs in line with industry best practices.

Associate - Technology Audit

Advanced into the Central Operations Team after successfully establishing myself as a coach in the Nexus Competency Center. My main duties revolved around managing internal operational processes and reporting to the central leadership of the DDM Model (Centre of Excellence and Nexus Competency Center).
•	Analyzed training and independence reports for the DDM Department (240 employees) on a weekly, monthly basis to identify any discrepancies, ensure accurate reporting and determine areas of improvement in accordance with PwC’s internal policies.
•	Formulated and presented training guides for new Operations associates, reducing breaches by 15% monthly, and directly improving internal operational procedures. 
•	Performance management and business liaison through monthly dashboard reporting to the senior leadership/partners.
•	Utilized Alteryx and Tableau to extract appropriate Financial/MI data and support in monthly management reporting.
•	Managed, structured, and dealt with sensitive budget/financial data to track DDM KPIs and report to senior leadership/partners.

Associate - Operations (Audit Transformation)

Promoted from Trainee Associate 1 after a six-month period to Assistant Supervisor in the PPE/Cash team in Nexus Competency Centre.
•	Responsible for coaching and mentoring a team of 20 Trainee Associates on PPE/Cash Audits, monitor their performance, set clear goals and target, manage multiple projects, provide work direction, and review work assignments.
•	Developed strong communication skills by interacting with various external teams and client staff (ranging from terminal accountants to Heads of Transactional Finance) aiming to strengthen client relationships and customer satisfaction.
•	Audited financial documents and accounting transactions for accuracy, composed summary memos and audit reports achieving an efficiency rate of 86%.
•	Performed audit work, reported findings, and recommended improvements by analyzing the Financial Statements on a range of clients from SMEs to Top-Tier Corporations in multiple industries.
•	Applied Artificial Intelligence software to the audit work performed, resulting in improved audit quality.

Associate - Internal Audit

Skills: Auditing · Analytical Skills · Collaborative Problem Solving

Trainee Associate (Assurance)

Optima Legal Services is a regulated Law Firm owned by FTSE 100 – Capita Plc, that has expertise in Conveyancing and Litigation services.

•	Reviewed, analyzed, managed sensitive customer information, and acted as a first point of contact for any remortgage enquiries.
•	Assisted in managing a team of 10 Remortgage Assistant on their day-to-day activities by ensuring proper communication of KPIs, performance monitoring and provide support.
•	Collaborated with multiple departments to ensure that all databases were accurately updated and developed guides for new assistants achieving a satisfaction rate of 80%.

Optima Legal

Remortgage Assistant

Media Markt-Saturn Retail Group is Europe’s leading commerce company for consumer electronics and related services, operating in more than 15 countries in Europe. (Personal Turnover: 120.000€ - 7 months)

•	Developed marketing strategies for new acquisition and retention of already existing customers, resulting in a monthly 15% increase in sales.
•	Managed business and customer relationship management with the introduction of agile marketing strategies resulting in a 12% increase of customers during a period of 8 months.

Media Markt

New Media Consultant

Positioned as a Business Consultant at Germanos S.A, part of the OTE-COSMOTE Group which is the dominant telecommunication provider in Greece.

•	Contract negotiation & management from SMEs to Large Corporations.
•	Business & Customer relationship management through contract renewals and ensuring client satisfaction.
•	Customer / Account management.
•	Exceptional organizational skills.

Germanos

Business Consultant

Positioned as a Junior Area Sales & Marketing Manager in the prefectures of Chalkidiki and Katerini at IFANTIS Food Group S.A, one of the largest food retailers in Greece operating in 27 countries worldwide.

•	Generated new sales leads via correct identification of the areas’ target audiences and create a sales funnel using social media. (5% increase in sales leads for the prefecture of Chalkidiki.)
•	Managed and expanded customers’ product portfolio with price negotiation.
•	Key Account / Account management.

Ifantis Food Group S.A

Area Sales & Marketing Manager

Promoted from Sales Consultant after a four-month period to Team Leader and Department Specialist. Awarded six- month consecutive department champion for outstanding performance (Personal Turnover: 850.000€ - 15 months)

•	Analyzed sales data and then forecasted/implemented marketing plans. 
•	Managed customer service to exceptional standards, achieving a satisfaction rate of 98%.
•	Monitored store inventory and suggested marketing strategies for the most efficient stock handling reducing bad stock by 7%.
•	Responsible for monitoring the performance of 15 employees across 3 different teams, reducing employee turnover by 15% and increasing the productivity of the departments by 10% for 4 consecutive months.

Evangelos Nousias