Evan Klein

Evan Klein is a successful entrepreneur and business leader who is currently a Member of YPO (Young Presidents' Organization) and the President and CEO of Zaelab.1 Here are some key details about Evan Klein:

Professional Background

Evan Klein is the founder and CEO of Zaelab, a premier B2B commerce consultancy he established in 2010.1 Under his leadership, Zaelab has grown to become a trusted partner for global brands like General Electric, ABB, Swagelok, Titleist, and Milwaukee Tools. The company now has over 200 employees across more than 20 countries.1

Entrepreneurial Journey

Klein's entrepreneurial spirit emerged early:

• At age 12, he started an e-commerce store that grew into the world's largest online DVD wholesale business.1
• While attending Quinnipiac University, he transformed a small B2B publishing company by implementing a new digital subscription model and commerce platform.1

Education and Achievements

• Bachelor of Science in Accounting and Computer Science from Quinnipiac University (2004-2008)1
• Won 1st place in the 2007 Quinnipiac Business Plan Competition1
• Obtained a Private Aircraft Pilot license from the Federal Aviation Administration in October 20221

Current Roles

• President and CEO of Zaelab (January 2012 - Present)1
• Member of YPO (August 2019 - Present)1

Expertise

Evan Klein is recognized as an authority on customer experience.2 He frequently speaks at conferences and events on topics such as:

• Customer experience strategies
• Net Promoter Score implementation
• Employee engagement initiatives
• Retention marketing metrics
• Competitive intelligence2

His expertise has made him a valuable advisor to C-Suite executives on commerce and digital transformation initiatives.1