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Eva Frieden
Research Operations, HelloFresh
Professional Background
Eva Frieden is a distinguished Research Operations Specialist, currently contributing her expertise at HelloFresh. With a rich history of working with some of the top companies in the technology and research sectors, she has developed a well-rounded skill set that combines her education in psychology with practical experience in user experience (UX) research and operations. Her professional journey highlights her commitment to enhancing the efficiency of research teams and optimizing operational processes within innovative environments.
Before joining HelloFresh, Eva honed her skills at Airbnb, where she served as a Research Operations Specialist. In this role, she focused on streamlining operational workflows, ensuring that research projects are executed effectively in line with company objectives. Her previous experience includes a significant role at Google, where she worked as a UX Research Operations professional. Here, she played a key role in integrating research findings into actionable insights, helping to shape user-focused product development.
Eva's experience extends beyond operational roles; she has also made significant contributions as a UX Leadership Recruiter at Facebook. During her time there, she was instrumental in sourcing and attracting top-tier talent to enhance the organization’s research capabilities. Her analytical skills were further developed in her earlier role as an Analyst at True Search, where she leveraged her background in psychology to inform decision-making processes.
Furthermore, Eva's career also includes positions that laid the groundwork for her current expertise, starting with her role as a Summer Fellow at The Conference Board. This experience provided her with a solid foundation in research methodologies and various analytical techniques.
Education and Achievements
Eva Frieden's educational background is grounded in the social sciences, having earned her Bachelor of Arts (B.A.) in Psychology from Wesleyan University. The education she received at this prestigious institution equipped her with deep insights into human behavior, which she applies in her research and operational roles to better understand user experiences and improve product designs. Her time at Wesleyan not only strengthened her theoretical knowledge but also provided her with opportunities to engage in real-world applications of psychological principles, particularly in job-related contexts.
Prior to her time at Wesleyan, Eva attended Concord Academy, where she cultivated her critical thinking and analytical skills. This academic foundation served her well as she progressed through her university studies and into her professional career. Additionally, her early education at Shady Hill School instilled in her a lifelong love for learning and an inquisitive mindset, traits that continue to define her professional approach today.
Notable Achievements
Throughout her career, Eva Frieden has achieved notable successes that demonstrate her dedication to enhancing research operations and user experience across various tech industry giants. By implementing groundbreaking operational strategies at Google, she contributed to projects that not only enhanced user engagement but also led to significant improvements in product efficiency.
At HelloFresh, she brings her wealth of knowledge and operational acumen to ensure that the research function is seamlessly integrated into the company’s rapid growth trajectory. Her contributions help the organization stay at the cutting edge of delivering user-friendly meal solutions for customers by grounding decisions in robust research insights.
Eva's participation in various internships during her formative career years also showcases her versatility. Her marketing internships at Conde Nast and Healthworks Fitness Centers for Women reveal her adaptability in different sectors, allowing her to bring a diverse perspective to her work in research operations.
In summary, Eva Frieden's professional journey uniquely positions her as a formidable contributor in the fields of research operations and user experience. With a robust educational background and extensive industry experience, she continues to make strides in fostering environments that prioritize data-driven decision-making and user-centered design.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.