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Esther Tokognon, MBA, CSPO
Product Management Leader | Supply Chain Technology | SaaS | CPaaS | Data-Driven Decision-Maker | Customer Experience Advocate
Esther Tokognon, MBA, CSPO, is a professional with a solid background in supply chain technology and CPaaS, focused on leveraging data insights to drive informed decisions and provide innovative solutions to customers.
In the supply chain technology domain, Esther has led cross-functional teams to develop advanced solutions that streamline operations, enhance end-to-end visibility, and optimize inventory management and transportation modes.
In the CPaaS sector, she emphasizes the significance of seamless and personalized communication experiences for businesses and customers, enabling organizations to interact effectively across various messaging and voice channels, driving customer loyalty and growth.
Committed to enhancing customer experience, Esther ensures that products exceed customer expectations by incorporating user feedback, conducting research, and iteratively improving features to resonate with the audience.
Her educational background includes a Bachelor of Science (B.S.) in Economics and a Master of Business Administration (MBA) with a focus on Finance.
Esther has held various key positions in companies like Unicity International, Syniverse, Sifted, Seaboard Foods, eShipping, and Parkville Trading Company, contributing her expertise across product management, supply chain analysis, and international trade.
Open to networking and collaboration, Esther invites professionals to engage in discussions on supply chain innovations, CPaaS trends, and explore opportunities for driving innovation together.