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Espi Elio
Leading the CX Ecosystem team at Coinbase
Espi Elio is a prominent figure in the cryptocurrency industry, currently serving as the Senior Director of Global Customer Experience Operations at Coinbase since November 2019. In this role, he oversees various customer segments and emphasizes the importance of diversity within the company, stating that "crypto is for everyone" and advocating for a global workforce that reflects this ethos.12
Before joining Coinbase, Elio held significant positions in other companies within the fintech space. He was the Vice President of Operations at MoonPay, starting in April 2023, and has also worked with Binance.US. His career trajectory showcases a strong commitment to enhancing customer experiences in the rapidly evolving world of digital currencies.2
Elio's background includes a diverse set of experiences, having transitioned from healthcare to technology and cryptocurrency. He is known for his leadership style that fosters empowerment among team members, believing that every employee can contribute meaningfully to the company's mission.14
In addition to his professional roles, Elio is active on LinkedIn under the username espiridionelio, where he shares insights related to his work and the broader crypto landscape.3