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Esmeralda Britton
Presidenta de Junta de Protección Social & Global SAP Landscape Management Leader at Procter & Gamble
Professional Background
Esmeralda Britton is a dynamic and experienced Senior Manager specializing in the field of Information Technology (IT) and project management. With a robust track record that spans various roles, she has honed her skills in leadership, technology implementation, and project methodologies. Her certification as a Project Management Professional (PMP), alongside other certifications including Certified Scrum Product Owner (CSPO) and Program Management qualifications, demonstrates her commitment to excellence in the IT sector. Over the years, Esmeralda has successfully led local, regional, and global processes, overseeing intricate IT departments and driving technological initiatives that align with organizational goals.
Esmeralda's extensive experience includes a significant tenure at Procter & Gamble, where she held several prominent roles, including Global SAP Landscape Management Lead, Agile SAP leader for Latin America Legal & Tax, and Supply Chain Systems Manager. Her journey at Procter & Gamble allowed her to work across various domains, where she utilized her strategic thinking and project management skills to optimize operations and enhance efficiencies within the supply chain process.
Beyond her impressive IT career, Esmeralda has made substantial contributions in the public sector as the Minister of Women’s Affairs in Costa Rica. During her time in this pivotal role, she spearheaded numerous initiatives aimed at promoting women's rights and gender equality. Collaborating with international organizations such as the United Nations (U.N.) and the Organization of American States (OAS), Esmeralda showcased her leadership and advocacy skills on a global platform, thereby enhancing her reputation as a leader dedicated to social change and development.
Education and Achievements
Esmeralda Britton's education laid a solid foundation for her illustrious career. She completed her high school education at Colegio El Rosario, where she first cultivated her leadership abilities and academic skills. Following that, she earned her Bachelor’s degree from Universidad Autónoma de Centro América, further enhancing her understanding of business principles and management practices.
To complement her undergraduate studies, Esmeralda pursued a Master’s in Business Administration (MBA) at Escuela Europea de Negocios. This advanced education equipped her with innovative strategies and critical business acumen essential for her future roles in corporate leadership and management. Additionally, she furthered her expertise by studying at Universidad Nacional, earning a diploma that adds to her diverse knowledge base.
Esmeralda's journey in education reflects her dedication to lifelong learning and professional growth, reinforcing her capacity to adapt to various roles and responsibilities throughout her career.
Key Achievements
Throughout her career, Esmeralda Britton has achieved numerous milestones that underscore her leadership capabilities and commitment to her fields of expertise. As the Presidenta at Junta de Protección Social, she has actively contributed to the welfare and social safety of the Costa Rican populace, amplifying her influence beyond the corporate environment.
Moreover, her roles at Procter & Gamble have positioned her as a significant asset in enterprise resource planning and supply chain efficiency. Esmeralda has navigated complex systems while leading implementations that required not just technical skills, but also a profound understanding of team dynamics and stakeholder engagement. Her accomplishments in global SAP management reflect her capacity to lead multinational teams and execute large-scale projects effectively.
Not only has she influenced policy through her governmental roles, but she has also demonstrated agility and strategic insight within corporate environments. Her position as Global iRise Center of Expertise (COE) Leader showcases her ability to innovate in the tech landscape, integrating user-experience design with enterprise-level system implementations.
Languages and Communication
Esmeralda is multilingual, fluent in Spanish and English, with proficiency in Portuguese. Her language skills enhance her ability to communicate effectively across diverse cultures and professional environments, which is a vital strength in both her corporate and political engagements. This linguistic capability not only broadens her professional reach but also enriches her interactions in international forums and conferences, where multilingual communication is often essential for fostering collaboration and understanding.
Leadership Strengths
With a natural aptitude for leadership, Esmeralda stands out as a fast learner who thrives in high-pressure situations. She is highly people-oriented, understanding the importance of team dynamics and communication in achieving overall goals. Her results-oriented mindset complements her leadership style, as she consistently focuses on driving projects to successful completion while ensuring that team members remain motivated and engaged. Esmeralda’s strategic insights and ability to foster collaboration among various stakeholders set her apart as a leader equipped to handle complex challenges in both the corporate and public sectors.
Conclusion
In summary, Esmeralda Britton combines her rich professional experience in IT and project management with a notable career in public service. Her ability to lead initiatives both locally and globally has established her as a force to be reckoned with in her professional landscape. Through her education, leadership roles, and continuous commitment to empowerment and social activism, Esmeralda embodies the spirit of a modern leader who is not only dedicated to her profession but also passionate about making a difference in the lives of others. As she continues to pave her path forward, it will be exciting to observe the impactful contributions she will undoubtedly make in the future.
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Related People
Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.