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Erin Smith
CX / PX Leader: Creating delight for customers. Customer Experience | Content | Content Design | Product | Research | Design | Glob-Loc
Erin Smith is a senior leader at Splunk, holding the position of Senior Director of Information Experience and Architecture.3 She is part of the Product Experience team at Splunk and is based in Seattle, Washington.3
Professional Background
Erin has significant experience in user experience (UX) and information architecture. At Splunk, she plays a key role in shaping the company's approach to information design and user experience. Her work likely involves overseeing the creation and organization of content, as well as ensuring that Splunk's products and services are user-friendly and intuitive.
Responsibilities and Interests
As a Senior Director, Erin is likely involved in:
- Leading teams responsible for information architecture and user experience design
- Developing strategies to improve product documentation and user guides
- Overseeing the creation of content that helps users understand and effectively use Splunk's products
Erin appears to have a strong interest in UX writing, as evidenced by her LinkedIn post seeking a Senior User Experience Writer for Splunk.2 This suggests she values clear, effective communication in product interfaces and documentation.
Online Presence
Erin is active on LinkedIn, where her username is emsanzy.21 She uses this platform to share job opportunities at Splunk and engage with the UX and information architecture community. Her LinkedIn activity indicates she's involved in recruitment and team building for her department at Splunk.
Company Mission
In her LinkedIn posts, Erin emphasizes Splunk's mission to build a safer and more resilient digital world.2 This aligns with Splunk's focus on data analytics and security, suggesting that Erin's role in information experience and architecture contributes significantly to how users interact with and understand Splunk's tools in pursuit of this mission.
