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Erin Maechler
VP of Global Customer Experience at Upflex Inc.
Erin Maechler is an accomplished professional based in Toronto, Ontario, Canada, currently serving as an Advisor at KnowMeQ. She has a strong background in customer experience and innovation, particularly in the tech startup sector.
Professional Background
Erin is the VP of Global Customer Experience at Upflex Inc., where she focuses on enhancing customer journeys and optimizing user satisfaction. Her career reflects a commitment to helping startups thrive by identifying pain points and delivering effective solutions. Erin has also held various leadership roles, including:
- Founder and Advisor at Graal Partners (September 2023 - Present)
- Director of Customer Experience at Upflex (January 2022 - October 2022)
- Market Lead Europe at Upflex (2019 - January 2022)
- International Development Manager at Labforward (November 2017 - April 2019)
- Director of International Strategic Partnerships at Spacebase GmbH (2016 - October 2017)
Erin holds an Executive MBA from the Quantic School of Business and Technology, completed in 2022, and has a Bachelor's Degree in a relevant field.12
Areas of Expertise
Her expertise includes:
- Customer Experience (CX)
- Business Development
- International Partnerships
- Strategic Advisement
Erin is also passionate about mentorship and fostering innovation within the tech startup landscape, actively seeking to connect with like-minded professionals.1
