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Erick J. Ramos
macOS Senior Support Specialist
Erick J. Ramos is an Apple Certified Support Professional with over 10 years of experience in corporate retail and higher education. He holds a Master's degree in Internet Business Systems, a Bachelor's degree in Computer Arts & Technology, and a Bachelor's degree in Psychology from Mercy University. Throughout his career, Erick has held various roles such as Senior Mac Engineer at different organizations including CDW, Trellix, Whole Foods Market, GameStop, Neiman Marcus, AIG, and more. He has a strong passion for customer service and emphasizes the importance of education, communication, proper documentation, and policy creation.
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Location
The Colony, Texas, United States
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See who you know in common with Erick J.