Erica ☀️ Penley-Claycomb, CRME

Erica Penley is a seasoned professional with over 25 years of experience in the hospitality industry, specializing in hotel technology, content parity, and AMEX program sites.

She is the founder and lead consultant of EPiC Specialists, a distribution expert company that helps hotels implement and integrate new technology, resolve parity issues on AMEX program sites, and optimize day-to-day system tasks.

Having worked in various roles such as VP of Distribution, Director of Revenue Management & Reservations, Distribution Consultant, and more at reputable organizations like Dragonfly Strategists, The Hermitage Hotel, Loews Hotels, and Kimpton Hotels & Restaurants, Erica has a diverse skill set and deep industry knowledge.

Her educational background includes studies at Colorado State University, Community College of Denver, and Metropolitan State University of Denver, focusing on General Studies.

Erica Penley's expertise lies in reducing parity emails, efficiently building and launching systems for ROI, and providing training and best practices for hospitality professionals.

If you are facing challenges in the hospitality industry and seeking solutions to content parity, technology integration, or AMEX program site issues, Erica and her team at EPiC are here to assist.

To learn more about how EPiC can collaborate with your organization, reach out to Erica Penley at erica@EPiCspecialists.com.