Erica Miles

Erica Miles is a seasoned diversity and inclusion (D&I) director with a proven track record of driving D&I initiatives in major financial institutions by implementing data-driven strategies and policy recommendations.

With over 15 years of experience in financial industry oversight and investigations with the U.S. Government Accountability Office, Erica is a recognized expert in the finance sector, possessing deep knowledge of legal and regulatory frameworks.

She excels as a relationship-builder, adept at collaborating with various stakeholders to promote D&I agendas and ensure alignment with regulatory standards.

Her core competencies include Diversity & Inclusion, Operations Management, Strategic Planning, Financial Services Industry, Governance, Compliance, Legal & Regulatory Analysis, Policy & Program Development, Project Management, Change Management, Metrics & Reporting, Data Analysis, Stakeholder Engagement, Mentoring, Employee Engagement, Workforce Development, and Equal Employer Opportunity (EEO) Requirements.

Education-wise, Erica has an MBA in Management from the University of Kentucky, a BA in Political Science from The University of Memphis, and a background from the United States Air Force Academy.

Among her notable roles are Senior Consultant and SVP at Wells Fargo, Director of Diversity and Inclusion at the U.S. House of Representatives, and various positions within the U.S. Government Accountability Office (GAO), such as Congressional Detailee, Special Assistant to the Comptroller General of the United States, and Senior Analyst in the Financial Markets & Community Investments Team. She has also held managerial roles at Citi and First Tennessee Bank.