Erica Deacon

Erica Deacon is an accomplished business and technology global executive known for leading transformational changes in the fields of Global Pharma, Tech, and Finance.

With a record of driving innovative solutions and fostering exceptional partnerships, Erica is recognized for her problem-solving mindset, expert influencing, and consensus-building abilities across functional domains and geographies.

Her vast experience includes roles such as Shared Service Leader at Novartis, where she spearheaded the establishment of the IT Shared Service Centre in Ireland, and Commercial IT Leader overseeing enterprise process and technology delivery globally for multiple divisions.

Her expertise extends to establishing Salesforce Centre of Excellence and driving transformation as the Global IT Head for Novartis Market Access, Patient Engagement, and Personalized Medicine.

Erica's notable specialties encompass IT & Digital Executive Leadership, Enterprise Portfolio Management, Supplier Management, Data & Analytics, Governance & Compliance, Business Process Re-engineering, and Change Management.

She holds a B.Sc. in Financial Information Systems from Trinity College Dublin and has a background in various leadership roles at renowned organizations like Alexion Pharmaceuticals, Novartis, AIB, Dell, Cisco Systems, and more.

With a strong focus on delivering impactful outcomes through technology powerhouses like AWS, salesforce.com, Mulesoft, and Snowflake, Erica Deacon continues to drive transformative change to streamline the patient journey to better health.