Erica Alhorn

Erica Alhorn is a dedicated professional with a strong focus on customer experience, community engagement, and customer success, particularly within the realm of early-stage startups.

Her academic background includes a B.A. in Psychology from the University of Massachusetts Amherst, a diploma in General Studies from Lyons Township High School, and further education in Product Management from General Assembly.

Erica has held key positions in various organizations, notably serving as the Customer Relations and Support Director at CareTree, VP of Membership & Community Engagement at Pearachute, Marketplace Happiness Associate at Pearachute, Director of User Relations & Fundraising Coaching at GiveForward, Fundraising Coach at GiveForward, and Teaching Assistant at the University of Massachusetts Amherst, among others.

Her professional journey also includes roles such as QA & Website Analysis Intern at DiningIn.com, Administrative Assistant at The Synthesis Center, and Undergraduate Research Assistant at the University of Massachusetts Amherst Psychology Department.

With a diverse skill set and a wealth of experience in customer relations, community building, and support, Erica Alhorn continues to make significant contributions to the organizations she is associated with.