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Eric Yeoh
Director Of Operations at Confidential. Ex. Honestbee, Coupang Korea, Lazada Malaysia, Amazon China
Professional Background
Eric Yeoh is a highly accomplished operations professional, currently serving as the Director of Operations at a confidential organization. His impressive career spans multiple high-profile positions across diverse industries, showcasing his exceptional leadership in supply chain management and logistics. In his role at Confidential, Eric continues to utilize his extensive experience to drive operational excellence and efficiency.
Before joining Confidential, Eric was the Regional Head of Operations at Honestbee, where he expertly managed operations across eight countries in Asia. His responsibilities included overseeing the logistics and delivery processes, ensuring that customers received their orders promptly and efficiently. With a keen focus on operational efficiency, Eric contributed significantly to the growth and development of Honestbee during his tenure.
Eric's impressive career trajectory includes serving as the Country Head of Logistics for Coupang, the fastest-growing mobile commerce company in South Korea, boasting over USD 1 billion in annual Gross Merchandise Value (GMV). In this role, Eric managed the logistics strategies that propelled Coupang to become a leader in the competitive e-commerce landscape of South Korea.
Prior to Coupang, Eric was the Chief Operating Officer (COO) of Lazada Malaysia, where he exercised complete ownership of critical functions such as the Customer Service Center, Fulfillment and Sortation Centers, Supply Chain operations, and both Self-Owned and Third-Party Logistics (3PL) Last Mile delivery. His strategic leadership was instrumental in enhancing operational efficiencies and customer satisfaction at Lazada, showcasing his expertise in managing complex logistics networks.
Eric's operations acumen is further highlighted by his previous position at Amazon China, where he directed the entire transportation network for two years. He oversaw 83 delivery stations and managed a workforce of over 1,600 delivery associates across 19 cities. This experience solidified his reputation as a leader in last-mile logistics and transportation systems, further enhancing his impressive portfolio.
Earlier in his career, Eric held crucial roles in the automotive and electronic industries, such as General Manager at TRW Automotive, Flextronics Mechanical Shanghai, and Asia EMS/ODM Quality Manager at Motorola Inc. His breadth of experience includes a strong foundation in process engineering, factory turnaround projects, and managing quality assurance processes at a regional level in multinational corporations.
Education and Achievements
Eric Yeoh's educational background lays a solid foundation for his career in operations management. He earned his Master’s degree in Business Administration from the University of Portsmouth, where he honed his business acumen and leadership skills. This advanced degree undoubtedly played a key role in preparing him for the challenges of high-level management positions within complex organizations.
Before achieving his MBA, Eric obtained a Bachelor of Science degree in Petroleum Engineering from the University of Alberta. This technical background in engineering allows him to approach operations and logistics with a critical, data-driven mindset, enabling him to improve processes quantitatively.
In addition to his academic achievements, Eric completed his early education at Penang Free School, where he developed the foundations of his work ethic and leadership qualities. This diverse educational background, combined with his extensive experience, positions him as a knowledgeable and effective leader within the operations and logistics sectors.
Achievements
Throughout his distinguished career, Eric Yeoh has achieved numerous milestones that illustrate his expertise in operations and logistics:
- E-commerce Leadership: Developed and managed nationwide logistics and delivery networks that have consistently improved service levels and operational efficiency across various companies.
- Successful Turnaround Projects: Led factory turnaround initiatives within the automotive industry, demonstrating his ability to navigate financial crises and drive operational improvements in complex environments.
- Quality Management: Guided regional quality initiatives at leading multinational corporations, ensuring that high manufacturing standards are maintained, thus enhancing customer satisfaction and loyalty.
- Expertise in Process Engineering: Leveraged a strong foundation in process engineering to implement effective operational practices that streamline logistics and supply chain processes.
- Cross-Cultural Management: Successfully led teams across multiple countries within the Asia Pacific region, showcasing his aptitude for managing diverse groups and understanding regional market dynamics.
In conclusion, Eric Yeoh's professional journey reflects a profound commitment to excellence in operations and logistics. His vast experience across various notable organizations, combined with his strong educational background, positions him as a leader and innovator in the industry. With a continuous focus on operational efficiency, collaboration, and quality management, Eric is poised to have a lasting impact on the logistics and operations landscape.
tags':['Operations management','Logistics expertise','Supply chain management','E-commerce delivery','Business administration','Automotive industry','Process engineering','International operations','Cross cultural management'],
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