Michigan State University

Rochester High School

Strategic Account Manager at PCTEL

Icom America Inc.

Territory Sales Manager

Manages a portfolio of strategic channel accounts with a total annual revenue of $8.2 million.
•	Successfully acquired largest channel customer, increased incoming orders by over 30% in my first year (2023)
•	Responsible for sales, marketing, and business development for 12 strategic accounts. 
•	Coordinates and attends all related trade shows, road shows and vendor events for assigned accounts and targets.
•	Manages customer relationships through CRM (SalesForce) and reporting through Oracle Business Intelligence.
•	Continues to create and administer all technical trainings for my BU including virtual and customer site events.

PCTEL

Strategic Account Manager

•	Accountable for performance and growth of assigned product lines. 
•	Performed market research including identification of growth opportunities, market potential and revenue goals.
•	Planned product development including schedule prioritization, specifications, existing product modifications, and quality standards.
•	Developed marketing communication strategies and materials to include product information, timing of media announcements, advertising plan, pricing, and distribution plans.  
•	Facilitated product activity from inception to marketing introduction with engineering, operations, purchasing and other support departments.

Product Manager

•	Provided pre- and post-sales support including systems engineering and quality review.
•	Oversaw for all corporate technical training. 
•	Administered, authored, and presented product and technology-based trainings for the customers and distributors of PCTEL products.
•	Represented company at several industry trade shows and conferences.
•	Created marketing materials for internal and external sales teams.

Technical Trainer II/Technical Sales

•	Handled all Western United States and Canadian accounts from new acquisition Sparco Technologies

Account Manager

•	Supervised accounts transitioned away from manufacturers’ representative firm model to direct channel accounts.

Account Development Representative

Skills: Presentations · Software Sales · Customer Experience · Relationship Building · Sales Processes · Quote · Customer Satisfaction · Direct Sales

Acquity Group

Business Development Representative

Taught 7th and 8th grade mathematics at an inner-city school. I created my own lesson plans, curriculum map and disciplinary action plans for all of my students. I also coached boys baseball for 6th, 7th and 8th grade at Jorgensen Elementary School in Phoenix, AZ

Roosevelt School District

Teacher

Skills: Customer Experience · Relationship Building · Sales Processes · Customer Satisfaction · Direct Sales

Eric Singer