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Eric Shen
High-growth Operations and Program Management
Eric Shen is an entrepreneurial leader with a strong focus on customer experience and employee engagement to drive growth. Passionate about building and scaling operations in high-growth environments, his specialties include operations management, strategic planning, program and project management, team leadership, and more. Eric holds a Bachelor of Science in Accounting and Finance from the Gies College of Business at the University of Illinois Urbana-Champaign. He has held various key roles in organizations such as Chime, Gusto, Zenefits, and Safe Shepherd, showcasing his expertise in health insurance, SaaS, and employee benefits. In his career, Eric has excelled in strategic partner management and ensuring customer success.