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    Eric Shefstad

    Sr. Manager, Site Reliability Engineering at ServiceNow – The Enterprise Cloud Company

    Eric Shefstad is a seasoned professional with a wealth of experience in Site Reliability Engineering, Sustained Operations, Change Management, and Operations Analysis.

    Having worked at ServiceNow – The Enterprise Cloud Company in various managerial roles, Eric brings expertise in managing services and driving operational excellence.

    With a background in Business Administration and Management from Western Governors University, Eric has a strong educational foundation to support his professional endeavors.

    Prior to his tenure at ServiceNow, he held significant roles at Time Warner Cable, including Operations Analysis, Metrics and Reporting Analysis, and Technical roles within the Network Operations Center (NOC).

    Eric Shefstad
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    Location

    La Jolla, California