Suggestions
Eric Raschke
Manager, Global Support Delivery Enablement at Red Hat
Eric Raschke is an experienced Manager in the computer software and customer support industries. He holds a degree in Graphic Design from the School of Advertising Art Inc. Eric currently serves as the Enablement Manager for Global Support Delivery at Red Hat, with a background in roles such as Enablement Manager for Support Analytics, Associate Manager for Platform Support Delivery, and various managerial positions at Apple. His early career included roles in graphic design at The Paper of Wabash Co., Inc. and as an Owner and Graphic Designer at Foresight Design.
With a rich history in the technology sector, Eric Raschke has showcased strong leadership skills and a deep understanding of software and support services. His tenure at Red Hat has seen him oversee global support delivery initiatives, following a successful track record in support analytics and platform support delivery. Prior to his time at Red Hat, Eric held several key roles at Apple, including Manager, Lead Genius, Genius Administrator, and Specialist, contributing significantly to the company's customer service and technical support operations.
Eric's educational background in Graphic Design complements his professional journey, offering a unique perspective on design principles and visual communication. His diverse experience at both technology giants like Apple and innovative companies like Red Hat has equipped him with a holistic view of customer support and software management. Eric Raschke continues to be a prominent figure in the industry, blending his design expertise with managerial acumen to drive excellence in support delivery and customer experience.