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Eric Montplaisir
Directeur adjoint, Optimisation des processus passagers chez Aéroports de Montréal
Éric Montplaisir is the Directeur adjoint, Développement des produits et services at Aéroports de Montréal (ADM). He has a strong background in project management, particularly in the airport sector, with over ten years of experience in managing IT projects. Notably, he has spent seven years specifically focused on airport operations and processes.2
In his role at ADM, Montplaisir is involved in enhancing passenger processes and developing innovative solutions to improve the overall airport experience. He has been instrumental in initiatives like the deployment of new self-service kiosks at Montréal-Trudeau Airport, which are designed to streamline passenger check-in processes.34 His expertise as a Project Management Professional (PMP) further underscores his capability in overseeing complex projects within the aviation industry.
Montplaisir is also active on LinkedIn, where he shares updates related to his work and the developments at Aéroports de Montréal.1
