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Eric Frank
Agile Project Manager at Foxbox Digital
Professional Background
Eric B. Frank is a seasoned professional with over 7 years of experience in the technology sector, with more than 3 years dedicated to project management. His career has evolved remarkably, beginning in technical support and quality assurance, primarily in education and gaming technologies. Over time, Eric successfully transitioned into project management, where he has proven to be a valuable asset to a variety of organizations. His deep experience encompasses leading projects that positively impact tens of thousands of professionals in education, social services, and healthcare sectors. Eric’s meticulous and human-centric approach to project management enables him to foster strong relationships not only within his team but also with stakeholders and clients, enhancing collaboration and driving project success.
Eric's leadership style is rooted in the agile methodology, particularly in Scrum, where he consistently leads scrum teams, ensures effective product iterations, and keeps team processes current to meet project requirements. His expertise has made him a preferred partner in organizations embarking on rapid growth and transformative projects. He takes pride in maintaining organizational efficiency while scaling teams and processes effectively.
Education and Achievements
Eric holds a Bachelor of Science degree from the University of Delaware's Lerner College of Business and Economics, where he majored in Management Information Systems with a focus on Marketing, complemented by a minor in Theatre Studies. This unique educational background not only gives him a strong foundation in software project management but also equips him with the creativity and communication skills often required in dynamic project environments.
Notable Positions
Throughout his career, Eric has held various roles that have significantly shaped his professional journey. He currently serves as an Agile Project Manager and Scrum Master at Foxbox Digital, where he continues to implement agile practices for improved project delivery. Before this, he made substantial contributions as a Project Manager at Ascend Learning, where he oversaw critical projects that enhanced educational solutions for diverse populations.
In his previous roles, Eric also excelled as a Quality Assurance Manager at Kognito, where he ensured that quality standards were met consistently. Additionally, he provided technical support at Kognito, enriching his understanding of customer needs and product functionalities. His other noteworthy positions include being a Project Manager at the Greater Newark Economic Development Partnership, a Database Manager at Eastern Marketing Corporation, and a Research Associate/Intern at Saber Interactive. Each of these roles has contributed to his robust skill set in project management and his keen business insight.
Skills and Expertise
Eric possesses extensive skills that make him a well-rounded project manager. His proficiency with Jira enables him to track and manage project progress efficiently, while his deep understanding of Scrum methodology allows him to facilitate all Scrum ceremonies effectively. His grounding in quality assurance functions provides him with a unique lens through which he evaluates product quality and team performance.
Moreover, Eric is passionate about leveraging his strong background in both backend and frontend software development to bridge the gap between technical teams and business stakeholders. This capability not only enhances communication across teams but also ensures that the projects align closely with organizational goals and stakeholder expectations. Eric’s eagerness to add value from day one is a testament to his commitment to success in every endeavor he undertakes.
Contributions to Organizations
Eric's leadership in agile environments has enabled teams to break down complex projects into manageable iterations, known as sprints. This agile approach of dealing with software development allows teams to adapt swiftly to changes, reduce risks, lower costs, and expedite delivery timelines. His focus on providing fast feedback loops with users enhances the speed to market for products, ensuring organizations can see value in their projects more quickly.
He has played a pivotal role in scaling teams and processes during periods of rapid growth, helping organizations navigate the challenges and intricacies that come with expansion. By fostering a strong team culture and a shared vision, Eric has demonstrated his unwavering commitment to not only achieving project goals but also to nurturing his team's professional growth.
Organizations and Leadership Roles
Eric’s contributions extend beyond traditional project management roles. He has held leadership positions such as Secretary and Chapter Assessment Program Chair at Zeta Beta Tau (Epsilon Theta Chapter), and has served as a Camp Counselor at Meadowbrook Country Day Camp. His diverse experiences reflect his adaptability, interpersonal skills, and dedication to mentoring and leading others. Additionally, his stint as a Production Assistant at Cook Street Productions showcases his ability to perform in dynamic, fast-paced environments.
In summary, Eric B. Frank is a multifaceted project manager with extensive experience across both educational and technological landscapes. His detail-oriented approach, strong leadership abilities, and dedication to continuous improvement are central to his success. With a proven track record of enhancing processes, scaling operations effectively, and promoting human-centered project management, Eric is a valuable asset to any organization looking to innovate and thrive in today’s fast-changing environment.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.