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Eoghan McCabe
CEO and founder at Intercom
Eoghan McCabe is an influential entrepreneur and the co-founder, CEO, and chairman of Intercom, a leading customer communication platform. He co-founded Intercom in 2011 and has played a pivotal role in its development and growth within the tech industry.
Early Career and Education
Born and raised in Ireland, McCabe's entrepreneurial journey began early. He created his first internet business while still in college and later founded a software development company called Eoghan McCabe Ltd. His educational background includes a Bachelor of Arts in Computer Science from Trinity College Dublin, where he studied from 2002 to 2006.14
Intercom's Journey
McCabe initially served as the CEO of Intercom until 2020, during which time he helped the company secure significant funding and establish itself as a key player in customer communications. After a brief period as chairman, he returned to the CEO role in October 2022. Under his leadership, Intercom has focused on enhancing customer interactions through innovative solutions, including AI-driven services.124
Vision and Impact
McCabe's vision for Intercom was to create a more personal connection between businesses and their customers. He has emphasized the importance of adapting to changing market dynamics, particularly with the rise of AI technologies in customer service.34 His leadership style is characterized by a commitment to fostering innovation and empowering teams within the company.
Investment and Mentorship
Beyond his role at Intercom, McCabe is also known for mentoring emerging entrepreneurs and investing in startups, reflecting his dedication to nurturing the next generation of business leaders.12
Overall, Eoghan McCabe's contributions to Intercom and the broader tech landscape highlight his significant impact on modern customer engagement strategies.
Highlights
For a prime example of the 10% dumb enough to do the opposite, please see yours truly in a new interview with Harry linked in my bio.
I believe that the vast majority of the US wants to move policy to the right. Polls have shown this on many issues. E.g. the majority of US citizens disagree with open borders.
Trump is simultaneously the greatest champion of this movement, but also its biggest headwind. Many are very triggered by him.
As long as he can control himself and keep the now rare angry Trump we saw at the debate at bay, and also share the spotlight with competent leaders like Vance and Musk, I bet this lead continues to expand and that he wins.
I really hope that democracy prevails and the majority of the United States can get the policies they want.
