Emma Northcott is a high-growth start-up professional with extensive experience in customer operations, organizational scaling, and project management.

Currently working at Monzo, Emma aims to make money work for everyone and has played a crucial role in the company's growth from a 20-person start-up to a 1200+ scale-up.

Her recent accomplishments at Monzo include leading a team to streamline headcount growth by enhancing consistency in key people processes, enabling self-service, and establishing people KPIs.

Emma's educational background includes studying Software Engineering, Management, Entrepreneurship, Fashion, and International Business at various prestigious institutions such as Erasmus Universidad Pontificia, University Of Edinburgh, General Assembly, London College Of Fashion, Universidad Pontificia Comillas, and Catlin Gabel School.

In terms of professional experience, Emma has held roles like Staff Product Manager and Product Manager at Slice, Senior Product Manager at Farewill, Product Manager at Monzo Bank, as well as leadership positions like Organisational Scaling Lead and Operations Lead at Monzo Bank.

She has also contributed her expertise to companies like Farewill, Crowdcube Limited, Runway East, Race Yourself, and Barrecore in various capacities such as Business Development Manager, Events And Community Manager, Community Manager, and Customer Service Representative.

Emma Northcott's diverse skill set, from technical knowledge in software engineering to management and entrepreneurship, positions her as a versatile professional with a strong background in driving growth and operational excellence.