Emily Glass

Emily Glass, a tech industry professional with a passion for creative problem-solving, hails from Montreal, Canada. She embarked on her career as a Computer Engineer with a keen interest in Product Management and Customer Experience, devoted to troubleshooting and delivering innovative solutions.

Throughout her professional journey, Emily has honed her skills in building and leading effective teams, understanding that successful product development requires not just technology but also a cohesive and empowered workforce. She has a strong background in leadership, culture, and the Managed Service Provider (MSP) space.

Emily's educational background includes studies at Boston University with a focus on CFA, Masters, and Art Education, as well as completing her B. Eng. in Computer Engineering with an HCI specialization at McGill University.

With an impressive portfolio of roles in various organizations, Emily has served as Chief Executive Officer and Board Member at Syncro, Chief Operating Officer at Alyce, and held several executive positions at Datto Inc., including Chief Product Officer, Customer Experience Officer, VP of Customer Experience, VP Training & Professional Services, VP Customer Care, VP Product Management & Design.

Her vast experience also includes positions at Backupify, Adelphic Mobile, The Glass is Half Full Consulting, Akamai Technologies, Brightcove, Dassault Systemes, Cimmetry Systems Inc., and CAE Electronics in roles spanning from Product Management to Leadership Coaching to Software Engineering.

Emily Glass encompasses a rich background in tech leadership, product management, customer experience, and team empowerment, making her a sought-after expert in the tech industry.