Gies College of Business - University of Illinois Urbana-Champaign

Boston University

Saïd Business School, University of Oxford

Massachusetts Institute of Technology

Startup Leadership Program

Entrepreneurial Product Development and InfoSec Senior Leader  -  CISSP  -  AWS Certified Solutions Architect

Providing technology and cybersecurity strategies, product development services, and value-added solutions that align to the highest values of customers.

Intagora, LLC

Founder/Principal

JST is a global financial services firm providing innovative solutions for digital asset investors.

We offer a comprehensive platform focused on serving the needs of institutional investors, blockchain companies, banks and brokers within the digital asset ecosystem.

JST Digital

Head of Infrastructure Engineering and Chief Information Security Officer (Consulting)

SULA BOX GAMES specializes in the development and distribution of indie games.

SULA BOX GAMES

Advisor

Homesite Group, an AmFam Group company, is one of the first P&C Insurance companies to offer customers to purchase insurance directly online. The company offers insurance coverage for home, renters, condo, small business, flood, auto, and pets.

Hired by division CIO to scale team, accelerate innovations and improve time-to-market for eCommerce solutions.  Responsible for Engineering organization of 110+ strong with annual budget over $21M, consisting of eCommerce product development, strategic innovation, Omni-channel and Contact Center IT, Robotic Process Automation (RPA), Document Services and AppSec Engineering functions.

Global Team Leadership and Talent Development:
• Led 110+ global engineering team, increased headcount by 60% over 4 years, reformed Agile, DevSecOps, TDD processes, improving efficiency by 30%. Developed and promoted multiple organization leaders.
• Managed $21M+ annual budget, optimized IT resource allocation and vendor management, realizing 10% cost savings annually.

Strategic Innovation and Execution:
• Directed development of multi-tenant digital sales platform for AmFam Group enterprise-wide adoption with micro frontend UI and micro-services based API design, integrating 5 major partners.
• Drove development of advanced customer experience UI, document processing, and digital platform capabilities, boosting revenue by $400M+ and improving contact center efficiency by 20%.

Operational Excellence and Continuous Improvement:
• Improved software security vulnerability coverage 400% by instituting Secure SDLC processes and vulnerability management program.
• Secured key partner through NIST CSF adherence and CCPA/CPRA compliance, enhancing enterprise-grade platform competitiveness.

American Family Insurance

Director of Engineering and Application Security at Homesite Insurance, an AmFam Group Company

• Led product development of “white label” Insurance eCommerce SaaS platform (by partnering with stakeholders across AmFam Group and Insurance carrier partners), achieving over 10% YoY growth, contributing to $2.7B+ in annually premium.
• Oversaw development of Homesite's microservices-based APIs for integration of partners to "white-label" Insurance SaaS platforms, adding over 32 partners.
• Improved digital customer experiences through A/B testing and analytics, resulting in increased yield.
• Led up-skilling initiatives, achieving AWS Cloud Practitioner certifications for 300+ team members within 4 months, enhancing organizational cloud proficiency.

Director Of Engineering at Homesite Insurance, an AmFam Group Company

Array Insights (fka Secure AI Labs) is introducing innovations in Federated Learning and Confidential Computing to help healthcare institutions and businesses access proprietary data while protecting it during analysis. It protects data by digitally enforcing data-use policies and enables data owners control who, how, and where the data is used. The company's Federated Learning and encrypted analytics platform keeps data, algorithms and results secure at all times.

Array Insights

Distilled Identity is transforming financial services through Social Physics and new multi-modal biometrics technologies to provide credit/risk scoring, identity authentication (including AML/KYC) and fraud analytics solutions for payment and identity networks, banking, digital identity/assets and insurance companies.

Responsible for supporting and maintaining and all technical due diligence activities of Distilled Identity's technologies and intellectual properties for investors and strategic partners.

Distilled Identity™

Liquid Presentation provides an on-the-spot sales automation SaaS platform for alcohol and specialty beverage distributors and producers.

Liquid Presentation

Brought in by CEO to develop technology based on Social Physics Big Data research from MIT Media Lab into AI/ML SaaS platform products for banking and insurance industries.

• Pioneered development of AI SaaS platform with predictive behavioral and biometric identity applications through MIT and Oxford partnerships, a first for the banking and insurance sectors.
• Led a 20+ member team across Engineering, AI/ML and Security functions with a $6M budget, directly reporting to the CEO and the board.
• Architected and engineered a microservices-based SaaS platform with cutting-edge technologies, enabling quicker and more adaptable market entry.
• Achieved AICPA SOC2 certification with half the typical budget and timeline by designing organization and security controls into AWS cloud and corporate infrastructure from the start.
• Managed all vendors for independent security audits, vulnerability assessments, and penetration testing.

Head Of Engineering and CISO

Hired by Advisor Solutions division CTO to help launch new Cognitive Marketing product line.
•	Spearheaded the architecture and development of a cognitive marketing AI SaaS application using innovative NLP and ML techniques, delivering marketing insights and predictive analytics for financial advisors to service their clients.
•	Led DevOps infrastructure implementation using Bitbucket, Pipelines, Ansible, Terraform and Consul tools, which resulted in 40% total cost of ownership savings.
• Evaluated and integrated text semantics processing and financial domain ontology technologies for deriving natural language understanding (NLU) of financial news content.

Broadridge Advisor Solutions

Chief Architect, Cognitive Marketing Products for Financial Advisors

Intagora's mission is to help transform the consumer retail industry with technical innovations using sensor technologies and data science.   Please check us out at http://www.intagora.com.

The initial Intagora technology solution was the SmartSHELF Internet of Things (IoT) platform, which measures promotional campaign effectiveness while delivering in-the-moment values to consumers, based on real-time shopper insights and interactions with the merchandise at the brick-and-mortar store shelves.  These real-time consumer interactions, insights and measurements drive the operational intelligence and measurement workflows, and prescriptive actions to help consumer goods companies (CPGs), suppliers and retailers to boost sales and reduce costs with their shopper marketing programs.

• Drove product vision, design and development of multi-sensor based SmartSHELF solution, which consists of an array of motion, proximity and piezo-electric sensors to overlay on store shelves, machine learning algorithm driven shopper marketing analytics and Software-as-a-Service (SaaS) platform on Microsoft Azure cloud infrastructure. 
• Led requirements gathering/analysis and proof-of-concept product demonstrations with C-Level executives of strategic partners and potential customers in CPG and retailer market sectors.
• Completed two pilot trials of SmartSHELF solution within a retail chain.
• Selected as one of 30 "hot" start-up exhibitors in the MIT Enterprise Forum Startup Exhibition 2015.

Founder and President

Joined $380M Nielsen Expanded Verticals division via its acquisition of Carrier IQ, which provides data analytics solutions to telco, media and retail industries.

• Facilitated integration of Carrier IQ mobile analytics data platform tech stack into Nielsen’s Mobile Performance product line, which helped double its annual revenue to $24M.
• Collaborated with cross-business units to define product requirements, geospatial and video analytics data models and algorithms; Provided hands-on development of new NMP analytics product features.

Nielsen

Director, Analytics Data Engineering (joined via Nielsen's acquisition of Carrier IQ)

Hand-picked as one of the 24 Boston Fellows for the Startup Leadership Program (SLP), a highly selective, 60-hour, 6-month world-class training program and lifetime network for outstanding founders and innovators. SLP fellows have started over 2,000 companies raising more than $2.5 Billion from the world’s leading investors and accelerators. http://www.startupleadership.com

Entrepreneurship Fellow (Boston 2015)

Carrier IQ (CIQ) was a leader in device-sourced mobile analytics market, providing predictive analytics solutions to wireless carriers and mobile device OEMs. CIQ was acquired by Nielsen, and in turn by AT&T.  

CIQ’s end-to-end solution consists of low-impact mobile app, Hadoop based Big Data computing and WebServices platform which employed machine learning and statistical analysis algorithms to process peta-bytes of data from tens of millions of mobile devices to derive descriptive and predictive analytics.

• Advanced from technical SME to senior leader at a Silicon Valley startup, and led mobile analytics development and operations at the CIQ Westboro Center.
• Developed and deployed one of industry's first mobile analytics platforms using Hadoop, enhancing NPS and reducing call center costs for carriers and OEMs.
• Partnered with VP of Engineering to lead a global 50+ team in Engineering, QA, and Data Science, promoting a collaborative culture and cross-functional team engagement.
• Implemented agile and secure Engineering processes, increasing delivery velocity and minimizing security risks.
• Drove a strategic partnership with Nielsen, generating $10M+ annually, leading to a profitable product line and eventual successful acquisition.
• Authored multiple patents in predictive analytics and data security, establishing the company as an industry vanguard and award winner.

Sr Director, Mobile Analytics / Head of Westboro Development Ctr at Carrier IQ (acquired by Nielsen)

Aylus Networks was a venture capital backed technology innovator which introduced a family of mobile integrated service delivery products (video/voice/image/SMS), consisted of mobile applications and carrier-grade IP Multi-media Sub-system (IMS) network infrastructure platform, that enable communication providers and media enterprises to offer live video and other rich media as integral part of mobile social interactions.

• Joined as first employee and chief architect, led and mentored 25+ Aylus software development and SQA engineers in both US and India throughout entire product development lifecycle, vendor inter-operability and customer acceptance efforts of Aylus Networks’ family of mobile video calling applications, and media casting and video delivery server platform, including network performance analytics, for mobile wireless operators and broadcast media companies
• Drove solution definition, product requirements, architecture, implementation and subscriber data management framework of industry’s first IETF and 3GPP standards based mobile video calling and streaming solution with subscriber self-service provisioning capability
• Co-inventor of 10 Aylus Networks’ technology patents and lead product architect of solution implemented in patent portfolio; Provided depositions in patent infringement lawsuit against Apple: 
http://www.patentlyapple.com/patently-apple/2013/10/apples-airplay-and-apple-tv-are-targeted-in-new-patent-lawsuit.html
• Responsible for evaluation and vendor selection of all COTS / open-source hardware platforms and software technologies, including AdvancedTCA NEBS compliant platform, rack-mounted data center servers, carrier-grade Linux, high availability middleware and protocol stacks

Aylus Networks

Director of Technology and Chief Architect

WaterCove Networks was the first mobile data network solution provider and led with its intelligent GGSN (iGGSN) mobile packet core product family consisting of carrier-grade GGSN mobile data gateway, granular mobility and service control, flow-through service provisioning and network-wide element management solution ecosystem. WaterCove was acquired by Alcatel in 2004.

• As co-founder and principal architect, led the architecture design and implementation of the WaterCove intelligent GGSN (iGGSN) mobile packet core network solution, from the conceptual stage of the first through two generations of the product, based on proprietary and PICMG ATCA hardware platform
• Awarded as Product of the Year (2002) by Internet Telephony Magazine, WaterCove’s iGGSN solution was successfully deployed in 70+ mobile packet core network installations worldwide
• Led the architecture design and development of the 3GPP-compliant GPRS Gateway Support Node (GGSN) system, including hardware and software functionality of IETF-standard IP Security (IPSec) VPN tunneling and data transport encryption capabilities based on the Internet Key Exchange (IKEv2) protocol
• Led competitive analysis, RFP response, technical marketing and technical sales enablement efforts to win $10M+ Telco account against competitors (e.g., Cisco, Nortel, etc.)
• Represented WaterCove in 3GPP2 standards forum; Collaborated with strategic industry partners to successfully pushed through two key contributions into the 3GPP2 IS-835-C (P-S0001-B) and IOS-4.2 (A-S0017-0) standard specifications
• Responsible for evaluation and vendor selection of all COTS / open-source hardware and software technologies since first-generation platform, including network processors, switch fabrics, deep packet inspection engines, IPSec/SSL encryption engines, operating systems, embedded databases and protocol stack software

Nokia

Founding Member and System Architect at WaterCove Networks (acquired by Alcatel-Lucent -> now Nokia)

Provided software development and product management consulting services to following clients: 
• Implemented IETF IKE encryption key management and X.509 digital certificate exchange functionality in C++ for Shiva Corp. (acquired by Intel)
• Drove product requirements and managed product roadmap for the Northchurch Communications' carrier-class IP service router (acquired by Alcatel)
• Designed cable modem simulation system solution based on CompactPCI line card for Motorola’s DOCSIS-compliant CMTS router

Sole Proprietorship

Product Development and Product Management Consultant

Aware was a leading ADSL technology and home networking product company which completed a very successful IPO in the Fall of 1996.  Aware's Home Networking and DSL technology business unit was sold to Lantiq (Infineon) in 2009.

• Built, led and mentored team of 10 software development and SQA engineers; Successfully delivered two generations of Aware ADSL router consumer products (through PVT phase) for carrier OEM strategic partners, which established Aware as ADSL industry leader
• Represented Aware in ADSL Forum; Collaborated with strategic industry partners and co-authored 4 contributions  
• Wrote all power-up diagnostics and bootstrap firmware for the X200 ADSL Router  
• Managed the manufacturing diagnostics development effort to support the supply chain operations group in manufacturing of ADSL router products

Aware, Inc.

Software Development Manager

Bay Networks was a leading vendor of network hardware equipment formed through the merger of Santa Clara, California based SynOptics Communications and Billerica, Massachusetts based Wellfleet Communications.   Bay Networks went IPO in 1994 and was acquired by Nortel for over $9B in 1998.

• Recruited, led and mentored 2 concurrent software teams of 10 engineers in delivering advanced software solutions for Bay Networks’ strategic customers and OEM partners in the telecommunications carrier and service provider markets
• Served as technical lead in Bay Networks’ BNX multi-service switch solution for MCI’s HyperStream Frame Relay Service; Lead engineer in supporting initial deployment in MCI’s Frame Relay network; Solution helped Bay Networks earned over $100+ Million in yearly revenue from MCI for 6 straight years
• Co-inventor of 4 patents (all granted) in advanced data networking systems and methods

Ellis Wong