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Ellie Benner
Chief of Staff at Away
Ellie Benner is currently the Chief of Staff at Away, a well-known travel brand. Based in New York, she has a significant role in leading operations and enhancing customer experiences within the company. Before her current position, she served as the Senior Director of Ecommerce and Customer Experience at Away, where she focused on improving customer interactions and post-purchase experiences.13
Benner has a strong professional background in ecommerce and customer experience, emphasizing the importance of personalized customer service. Her approach includes adapting communication channels to meet customer preferences and resolving issues efficiently.1 She is also active on LinkedIn, where she connects with over 500 professionals in her network.2
