Ellen Kennedy

Ellen Kennedy is a Customer Communications Manager at Sallie Mae, a prominent financial services company specializing in student loans and education-related services.1 In her role, she is responsible for managing and updating customer communications across various formats, including letters, billing statement messages, and billing statement backers.1

Professional Experience

Ellen's career at Sallie Mae has included several positions related to customer communications:

• Customer Communications Manager (current role)
• Senior Customer Communications Specialist
• Customer Communications Project Coordinator

Responsibilities

As part of her duties, Ellen has:

• Collaborated with PwC (PricewaterhouseCoopers) to ensure compliance and effectiveness of communications1
• Managed and updated various forms of customer communications1
• Likely contributed to the development of communication strategies and initiatives for Sallie Mae's customer base

Location and Contact

Ellen M. Kennedy is based in Scranton, Pennsylvania.2 Her professional profile can be found on LinkedIn under the username ellen-kennedy-b2654511.1

Additional Information

While not directly related to Ellen Kennedy at Sallie Mae, it's worth noting that there is another Ellen Kennedy who serves as a leader at United Educators, developing strategies for legal resolutions and claims experiences.3 This information is provided to avoid confusion between the two professionals with the same name.