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Elizabeth Loucheur
Chief Operating Officer at AlertMedia
Elizabeth Loucheur is the Chief Operating Officer (COO) at AlertMedia, a leading provider of emergency communication solutions. She joined the company in January 2022, bringing a wealth of experience in customer success and product development to drive growth strategies and enhance operational capabilities across the organization.12
Professional Background:: Before her role at AlertMedia, Loucheur served as the Chief Product Officer at Kazoo, where she successfully led the company through multiple mergers and acquisitions and revamped its core product. Her tenure there also included a position as Vice President of Customer Success, where she implemented processes that significantly increased contract lengths and achieved high customer satisfaction scores.1
Additionally, Loucheur has held various roles in marketing and business development, notably as the Brand Director for Consumer Marketing at FOX Sports and Senior Director of Commercial Business Development at the Ultimate Fighting Championship (UFC), where she was instrumental in scaling revenue generation efforts.1
Education:: Elizabeth Loucheur holds a Bachelor of Arts in International Relations and Affairs from The George Washington University.2
In her current role at AlertMedia, Loucheur emphasizes a customer-centric approach, focusing on leveraging customer feedback to inform operational changes and improve service delivery. Her leadership is seen as crucial for navigating the company's growth trajectory and enhancing its service offerings to a global clientele.1