Elizabeth Harrison

Elizabeth Harrison is the Head of Personal Shopping at YOOX NET-A-PORTER, a position she has held since April 2024. In this role, she oversees the Personal Shopping Affiliate Program and manages a team dedicated to enhancing the customer experience in luxury fashion e-commerce. Harrison has been with YOOX NET-A-PORTER for over a decade, starting as an intern and progressively taking on various roles, including Personal Shopper and INTL Personal Shopping Manager.1

Professional Background

• Current Position: Head of Personal Shopping at YOOX NET-A-PORTER (April 2024 - Present)
• Previous Roles:
  • INTL Personal Shopping Manager at NET-A-PORTER (October 2022 - June 2024)
  • Personal Shopping Affiliate Manager at NET-A-PORTER (September 2019 - June 2024)
  • Personal Shopper at NET-A-PORTER (February 2018 - September 2019)

Harrison's extensive experience in luxury fashion includes managing high-performing teams and developing effective strategies to meet sales targets. She has a strong background in customer service and relationship building, which she leverages to enhance the shopping experience for clients.1

Education

• Bachelor of Arts (BA) & Bachelor of Applied Science (BASc) in Dance & Education from Roehampton University (2009 - 2012)
• Chartered Management Institute: Level 3 in Team Leadership and Management (2021 - 2022)

Her career trajectory reflects a deep commitment to personal shopping and customer satisfaction within the luxury retail sector, making her a key figure in the industry.1