Elizabeth Ferrall-Nunge

Elizabeth Ferrall-Nunge is a seasoned professional with extensive experience in design, research, and user experience. She currently serves as the Senior Director of Design at Instacart, a position she has held since July 2020.1 In this role, she oversees Connected Stores and Shopper design initiatives.1

Career Highlights

Instacart: Elizabeth joined Instacart in July 2020 as the Senior Director of Design, focusing on Connected Stores and Shopper design.1 Her responsibilities include overseeing product design, research, and content design.2

Twitter: Prior to Instacart, Elizabeth had a significant tenure at Twitter from February 2012 to April 2020.1 During her time there, she held various positions, including:

• Senior Director of Research
• Director of User Research
• Senior User Research Manager
• User Research Manager

Her work at Twitter involved generating insights across diverse products and audiences.1

Google: Elizabeth's career also includes a notable period at Google from July 2007 to January 2012, where she held progressive roles in user experience research.1

Education

Elizabeth holds a Bachelor of Science in Computer Science and Human-Computer Interaction, with a minor in Business Administration from Carnegie Mellon University.1

Skills and Expertise

Elizabeth is known for her broad range of research skills, including:

• Qualitative lab studies
• Logs analysis
• Surveys
• Field studies3

Her expertise lies in understanding customer needs and enhancing user experiences across various tech platforms.1

Elizabeth Ferrall-Nunge's LinkedIn profile can be found at linkedin.com/in/elizabeth-ferrall-nunge.3