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Elizabeth Chiang
Industry-agnostic, early-stage b2b SaaS Customer Success expert
Elizabeth Chiang is a versatile professional with extensive experience in customer success, operations, and entrepreneurship.1 She is currently working as a Non-clinician at Manhattan Restorative Health Sciences, a position she has held since October 2023.1
Career Highlights
Elizabeth's career spans various industries and roles, with a focus on early-stage B2B SaaS customer success. She has over 15 years of experience in strategic communication, collaborative problem-solving, and working with businesses of all sizes.1
Notable Positions::
- Head of Customer Success at Main Street
- Director of Customer Success at Emissary.io
- Co-founder of multiple startups, including Mixily and Kruut
- Director of Operations at CircleUp
- Director of Customer Success & Operations at Soldsie
Entrepreneurial Ventures
Elizabeth has co-founded several companies throughout her career:
- Mixily (March 2020 - June 2020)
- Kruut (December 2014 - December 2015)
- Advantus Global Inc (May 2011 - September 2012)
- Tribeca Insights, Inc. (December 2008 - May 2011)
Education and Languages
Elizabeth holds a BA in English from Amherst College, which she attended from 2001 to 2005.1 She is proficient in both English and Mandarin Chinese, with native or bilingual proficiency in both languages.1
Current Focus
In her LinkedIn profile, Elizabeth describes herself as "industry-agnostic" and specializes in early-stage B2B SaaS Customer Success.1 Her current role as a Non-clinician at Manhattan Restorative Health Sciences began in October 2023, indicating a recent shift in her career focus.1
