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Elif Derya Mercan
Shareholder & Director of Customer Experience and Learning
Elif Derya Mercan is the Director of Customer Experience and Learning at Insider. She has been with the company for over six years, during which she has significantly contributed to its customer success initiatives. Her role involves overseeing customer education and enhancing the overall customer experience.
In addition to her current position, Mercan has a background in various customer service and support roles, showcasing her expertise in customer relations and technical support. She is also involved in volunteer work, including a position as a Student Assistant at Yeditepe University and participation in the Turkey Futurist Association as a Young Futurist.12