Elfreda Pitt-Hetherington
Elfreda Pitt-Hetherington is a seasoned strategy and innovation leader with a strong background in technology, digital management, financial services, and corporate real estate.
With a Master's Certificate in Project Management from Schulich Executive Education Centre, a Bachelor of Arts from the University of Toronto, and an MBA from Queen's University, Elfreda has a solid educational foundation.
Elfreda's career at RBC showcases her leadership skills, as she has held various senior roles including Senior Director of Credit Card Operations, Omni-channel Engagement & Transformation, and Innovation. She has also served as Director of Applied Innovation, Manager of Workplace Innovation, Project Manager for Distributed Systems and IT Infrastructure, and IT Asset Manager, demonstrating a diverse skill set across different areas of the organization.