Eina Ancheta-Del Mundo

Eina Mundo is an experienced Offshore Services professional with over 15 years of combined expertise in Technical Support, Customer Care, Recruitment, and Research. She has developed a strong foundation with call center operations, and has exceptional people management and communication skills, enabling her to connect with individuals at all levels of the business.

Ms. Mundo received her Bachelor of Science in Food Science and Technology from the University of the Philippines. She has held various management positions for high-profile companies such as PSG Global Solutions, FIND Human Resources, Inc., Thomson Reuters, Dell, and Peoplesupport Inc. She has also held roles in purchasing and trading for Verold Corporation, and as a Senior Associate for Applied Research and Development at Flavoraid Technologies, Inc.

As Corporate Recruitment Senior Team Manager at PSG Global Solutions, she led teams in the development of efficient recruitment processes and procedures. As Technical Support Manager / Process Owner, Dell On Call (DOC) Outbound Team at Dell, she was responsible for providing technical guidance to team members and overseeing account performance. She was also Technical Support Manager / Process Owner, Dell On Call (DOC) Outbound Team at Dell.

In summary, Eina Mundo has an extensive and diverse professional background, encompassing management, technical support, customer service, procurement, and research. Her exceptional skills in people management and communication make her a valuable asset to any organization.