California State Polytechnic University-Pomona

Amazon Area Manager with proven record in developing, leading and managing teams and operations. As a manager I can contribute to company growth through effective team leadership and lean operations.

McCalla, Alabama, United States

Inbound Dock Area Manager IAmazon Fulfillment Center; Bessemer, AL — January 2020-Present-Leads team of up to 60 associates-Drives inbound department productivity by ensuring high volume work flow with least indirects possible, resulting in being top shift with more record volume hours, periods, and days and exceeding volume and throughput per hour goals more often than other shifts-Cultivates positive team culture leading to top productivity team in inbound dock-Collaborated good partnerships with other departments to share resources to meet demands of all departments

Amazon

Area Manager

- Drove productivity and exceeded Inbound Dept. goals by managing inflow of inventory, balancing high efficiency and high priority freight-Executed lean process operations by managing IB dock labor hours for team of 20, and reassigning, as necessary, based on changing needs, to keep profits high-Ensured and improved efficiencies among five processes of the Inbound Dept. by eliminating waste and barriers/bottlenecks-Led meetings, instructing team on safety, quality, and work standards

Process Assistant and Receiving Clerk

- Drove productivity to exceed goals for team of 30-50 associates, taking team from last place in facility for productivity to first place-Executed lean process operations, continually seeking for and implementing process improvements for greater efficiency. Familiar with the principles of Kaizen and Six Sigma-Motivated and mentored associates to make quality improvements, ensure accuracy, meet customer expectations, exceed facility goals-Contributed to reducing shift defects (DPMO) from 52k per million to 25k-Helped facility to become first in Amazon history to exceed company targets first 8 months inoperation-Analyzed data/metrics to find the cause of problems to create most impactful coaching for each associate-As lead coach/auditor, developed and documented coaching methodology now in use by all auditors and several assistant managers and selected and/or trained 6 other employees to fulfill same assignment-Trained 55 new associates-Led meetings, instructing team on safety, quality, and work standards

Process Guide

Round Rock Music

Owner

- Sole founder/owner from inception until sale to another party, taking revenues from $0 to $150k annually with a 33% profit margin-Daily led job site operations of team of 3-4 employees while operating overall business functions of sales, marketing, customer service, human resources, finances, bookkeeping, taxes, etc.-Created, drove and exceeded job site safety standards-Implemented and ensured high quality control standards leading to repeat business and referrals-Established repeatable cleaning processes, procedures, and systems on individual and team levels, proactively identifying improvements in efficiency on a regular basis-Drove lean process from scheduling of jobs, site workflow, to equipment management, to keep costs low

Robb Aleman