Ivan Lybbert is a seasoned and dedicated professional with over 20 years of experience in technology-related roles. He is recognized for bringing clarity, simplicity, and speed to organizations, improving processes and coordinating ecosystems of related movements into predictable and measurable results. Ivan holds a Bachelor's degree in Management Information Systems from Florida State University. His career positions span across various organizations, including as Solutions Architect at the Institute of Nuclear Power Operations, where he led the successful adoption of ITIL/ITSM and replaced older applications with ServiceNow's low code core platform. Ivan previously worked as Director of Product Management at Optio Software/Bottomline Technologies and Director of Consulting at IntellAgent Solutions, where he orchestrated large-scale process improvement initiatives. He also worked as a Senior Product Manager at Xpanxion and Consultant at Munich American Reassurance Company. Ivan is proficient in public speaking and is a ServiceNow advocate and platform development leader.